Uptime Summary

TOTAL UPTIME FOR THE LAST 10 DAYS
100.00 %
Normal

Recent Uptime

Day Date Uptime
Thursday March 23 100.00 %
Wednesday March 22 100.00 %
Tuesday March 21 100.00 %
Monday March 20 100.00 %
Sunday March 19 100.00 %

History Grid

Mar 24
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Date Status
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60 days ago 100.00 % Today
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Date Status
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60 days ago 100.00 % Today
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Date Status
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60 days ago 100.00 % Today
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Date Status
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60 days ago 100.00 % Today
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Date Status
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60 days ago 100.00 % Today
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60 days ago 100.00 % Today
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Date Status
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60 days ago 100.00 % Today
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60 days ago 100.00 % Today
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60 days ago 100.00 % Today
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60 days ago 100.00 % Today
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60 days ago 100.00 % Today
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60 days ago 100.00 % Today
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60 days ago 100.00 % Today
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60 days ago 100.00 % Today
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Metrics

Recent Events

This Month
Cloud Providers SendGrid
Mar-1, 11:59pm EST
Our engineers have identified the issue and are working towards mitigation. We will provide another update in 1 hour or as soon as more information becomes available.
Mar-2, 12:54am EST
Certificate rollback has been completed for SMTP and API. We are still monitoring performance to make sure that the issue has been fully resolved.
Last Month
February 21, 10:31am EST
Cloud Providers Mailgun
Feb-21, 12:50pm EST
We are continuing to investigate this issue.
Feb-21, 1:33pm EST
The issue has been identified and a fix is being implemented.
Feb-21, 2:25pm EST
Implemented DDoS protection and monitoring results.
Feb-21, 4:08pm EST
DDoS protection is still in place. We are continuing to monitor the system.
Feb-21, 4:40pm EST
We are still seeing reports of some customers having issues. Moving the component status to "Degraded Performance".
Feb-21, 9:58pm EST
DDoS protection remains in place. We are actively monitoring the system.
Feb-22, 2:04pm EST
We continue to investigate solutions and are actively monitoring the system.
Feb-22, 4:20pm EST
We are seeing the attack to be shifted to the EU region. We continue to monitor the situation.
Feb-22, 9:32pm EST
Our platform is still under an active DDoS attack. We are continuing to apply mitigation tactics and closely monitoring platform performance.
Feb-23, 9:23am EST
We are continuing to actively mitigate the attack at this time and are closely monitoring the performance of the system.
Feb-23, 5:52pm EST
We continue to deploy infrastructure updates, both proactive and reactive, while closely monitoring platform performance.
Feb-23, 9:16pm EST
We continue to monitor platform performance.
Feb-24, 10:26am EST
We continue to execute against our mitigation strategy and closely monitor platform performance.
Feb-24, 3:40pm EST
Still executing against the mitigation strategy and monitoring platform performance.
Feb-24, 9:38pm EST
We have completed a series of successful infrastructure changes and will monitor traffic closely over the weekend. Unless there is another major development, our next update will be on Monday.
Feb-27, 1:07pm EST
We continue to closely monitor traffic and are prepared to make additional proactive and reactive infrastructure changes as required.
Feb-28, 12:20pm EST
This incident has been resolved.
Cloud Providers Twilio
Feb-17, 11:08am EST
Our engineering teams are continuing to work on the redeployment of the underlying service. No additional information is available at this time. We will continue to provide updates every 30 minutes or sooner if we have further pertinent information.
Feb-17, 11:38am EST
Our engineering teams continue to work on the redeployment of the underlying service. No additional information is available at this time. We will continue to provide updates every 30 minutes or sooner if we have further pertinent information.
Feb-17, 12:04pm EST
Our engineering teams are continuing to implement the redeployment of the underlying service, but the initial estimated time to partial mitigation is being extended until 9:30 am PST. No additional information is available at this time. We will continue to provide updates every 30 minutes or sooner if we have further pertinent information.
Feb-17, 12:33pm EST
We are seeing intermittent recovery of Flex Console login, but the underlying services within Flex are still facing issues. Our engineering teams are continuing to work to remediate these issues, and we will provide updates every 30 minutes or sooner if we have further pertinent information. Please note that automated SMS routing and SMS conversion rates are not impacted at this time.
Feb-17, 1:03pm EST
We are continuing to see intermittent recovery of the Flex Console login, but the underlying services within Flex are still facing issues. Our engineering teams are continuing to work to remediate these issues, and we will provide updates every 30 minutes or sooner if we have further pertinent information.
Feb-17, 1:33pm EST
We are continuing to see intermittent recovery of the Flex Console login, but the underlying services within Flex are still facing issues. Our engineering teams are continuing to work to remediate these issues, and we will provide updates every 30 minutes or sooner if we have further pertinent information.
Feb-17, 2:11pm EST
We are observing intermittent recovery of Flex console login and other underlying services within Flex. Our engineering teams are continuing to work towards full restoration of services and we will continue to provide updates every 30 minutes or sooner if we have further pertinent information.
Feb-17, 2:41pm EST
We are observing intermittent recovery of TaskRouter, Flex console login, and other underlying services within Flex. Our engineering teams are continuing to work towards full restoration of services and we will continue to provide updates every 30 minutes or sooner if we have further pertinent information.
Feb-17, 3:15pm EST
We are continuing to observe intermittent recovery of TaskRouter, Flex console login and other underlying services within Flex. Separately, our teams have observed a degradation in Twilio Notify services which is being triaged and assessed for remediation. Our engineering teams are continuing to work towards full restoration of services and we will continue to provide updates every 30 minutes or sooner if we have further pertinent information.
Feb-17, 3:45pm EST
We are continuing to observe intermittent recovery of TaskRouter, Flex console login and other underlying services within Flex. Separately, our teams continue to observe a degradation in Twilio Notify and IoT - Programmable Wireless services which are being triaged and assessed for remediation. Our engineering teams are continuing to work towards full restoration of services and we will continue to provide updates every 30 minutes or sooner if we have further pertinent information.
Feb-17, 4:15pm EST
We are continuing to observe intermittent recovery of TaskRouter, Flex console login and other underlying services within Flex. Separately, our teams have observed a degradation in Twilio Notify services which is being triaged and assessed for remediation. Our engineering teams are continuing to work towards full restoration of services and we will continue to provide updates every 30 minutes or sooner if we have further pertinent information.
Feb-17, 4:50pm EST
We are continuing to observe intermittent recovery of TaskRouter, Flex console login and other underlying services within Flex. Separately, our teams continue to observe a degradation in Twilio Notify, IoT - Programmable Wireless, and Serverless Functions logs services which are being triaged and assessed for remediation. Our engineering teams are continuing to work towards full restoration of services and we will continue to provide updates every 30 minutes or sooner if we have further pertinent information.
Feb-17, 5:29pm EST
Our engineering team is observing further indications of recovery on our TaskRouter and Flex services, but with continued intermittent issues, which are being addressed. In parallel, our teams are working on the remediation of the following services: Voice Insights, Verify, Sync, Debugger & Alerts, Event Streams, Rest API, Twilio Notify, IoT - Programmable Wireless, and Serverless Functions logs services. Our engineering teams will continue to work towards full restoration of all affected services and will provide updates every 30 minutes or sooner if we have further pertinent information.
Feb-17, 6:07pm EST
Our engineering team continues to observe indications of recovery on our TaskRouter and Flex services, but with continued intermittent issues, which are being identified and addressed. In parallel, our teams are continuing to work on the remediation of the following services: Voice Insights, Verify, Sync, Debugger & Alerts, Event Streams, Rest API, Twilio Notify, IoT - Programmable Wireless, and Serverless Functions logs services. Our engineering teams will continue to work towards full restoration of all affected services and will provide updates every 30 minutes or sooner if we have further pertinent information.
Feb-17, 6:35pm EST
Our engineering team continues to observe indications of recovery on our TaskRouter and Flex services, but with continued intermittent issues, which are being identified and addressed. In parallel, our teams are continuing to work on the remediation of the following services: Voice Insights, Verify, Sync, Debugger & Alerts, Event Streams, Rest API, Twilio Notify, IoT - Programmable Wireless, and Serverless Functions logs services. Our engineering teams will continue to work towards full restoration of all affected services and will provide updates every 30 minutes or sooner if we have further pertinent information.
Feb-17, 7:04pm EST
Our engineering team continues to observe indications of recovery on our TaskRouter and Flex services, but with continued intermittent issues, which are being identified and addressed. In parallel, our teams are continuing to work on the remediation of the following services: Voice Insights, Verify, Sync, Debugger & Alerts, Event Streams, Rest API, Twilio Notify, IoT - Programmable Wireless, and Serverless Functions logs services. Our engineering teams will continue to work towards full restoration of all affected services and will provide updates every 30 minutes or sooner if we have further pertinent information.
Feb-17, 7:59pm EST
Our engineering team continues to observe indications of recovery on our TaskRouter and Flex services, but with continued intermittent issues, which are being identified and addressed. In parallel, our teams are continuing to work on the remediation of the following services: Voice Insights, Verify, Sync, Debugger & Alerts, Rest API, Twilio Notify, IoT - Programmable Wireless, and Serverless Functions logs services. In clarification to a prior update, there was no impact to Event Stream services. Our engineering teams will continue to work towards full restoration of all affected services and will provide an update in 1 hour or sooner if we have further information.
Feb-17, 9:20pm EST
All affected services are now operating normally. We will continue to monitor for system stability. We’ll provide another update in 1 hour or as soon as more information becomes available.
Feb-17, 10:01pm EST
The issue impacting multiple products has been resolved, and Twilio services are operating normally at this time.
Status pages Admin application
Feb-17, 6:00am EST
[closed]

The StatusCast team will be performing a maintenance on February 17, 6:00am EST, the estimated duration is 60. We do not expect any impact to your service but in some cases there may be a brief interruption.

Feb-17, 7:00am EST
StatusCast's maintenance has been completed. All services should be operational, if you encounter any issues please contact StatusCast's support team at support@statuscast.com.
Feb-17, 12:58am EST
We continue to experience SMS Delivery Failure with error on scheduled_for. Our engineering team is actively investigating. We expect to provide another update in 2 hours or as soon as more information becomes available.
Feb-17, 2:57am EST
Our engineers have identified the issue SMS Delivery Failure with error on scheduled_for and are working to deploy a fix. We expect to provide another update in 2 hours or as soon as more information becomes available.
Feb-17, 4:44am EST
We are no longer experiencing SMS Delivery Failure with error on scheduled_for. This incident has been resolved.
Cloud Providers Twilio
Feb-15, 7:04pm EST
We are experiencing SMS delivery delays when sending messages to Lycamobile Network in the United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Feb-15, 9:04pm EST
We are observing recovery in MMS/SMS delivery delays when sending messages to Lycamobile Network in the United Kingdom. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Feb-15, 11:00pm EST
We are no longer experiencing SMS delivery delays when sending messages to Lycamobile Network in the United Kingdom. This incident has been resolved.
Cloud Providers Twilio
Feb-20, 10:27am EST

Maintenance done.

Month of January 2023
Cloud Providers Mailgun
Jan-21, 11:40am EST
The issue has been identified, a fix is in progress.
Jan-21, 11:47am EST
A fix has been implemented and we are monitoring the results.
Jan-21, 11:54am EST
This incident has been resolved.
Cloud Providers Twilio
Jan-20, 4:38pm EST
We are observing recovery in message delivery failures for a subset of messages sent over A2P to T-Mobile. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Jan-20, 4:55pm EST
We are no longer experiencing SMS delivery failures to a subset of messages sent over A2P to T-Mobile. This incident has been resolved.
Month of December 2022
Cloud Providers Twilio
Dec-31, 7:10pm EST
We are experiencing delays in receiving message delivery reports when sending to SFR Network in France. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Dec-31, 8:03pm EST
We continue to experience delays in receiving message delivery reports when sending to SFR Network in France. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Dec-31, 9:48pm EST
We are observing recovery in receiving message delivery reports when sending to SFR Network in France. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.