Uptime Summary

TOTAL UPTIME FOR THE LAST 10 DAYS
100.00 %
Normal

Recent Uptime

Day Date Uptime
Wednesday June 7 100.00 %
Tuesday June 6 100.00 %
Monday June 5 100.00 %
Sunday June 4 100.00 %
Saturday June 3 100.00 %

Table of Contents

Normal
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Investigating
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Identified
Degraded
Unavailable
Maintenance

History Grid
Jun 08
Jun 07
Jun 06
Jun 05
Jun 04
Jun 03
Jun 02
Status pages Status pages
Admin application Admin application
Notification services Notification services
Third Party Integrations Third Party Integrations

Third Party Provider Status

Normal
Date Status
4/10/2023 UP
4/11/2023 UP
4/12/2023 UP
4/13/2023 UP
4/14/2023 UP
4/15/2023 UP
4/16/2023 UP
4/17/2023 UP
4/18/2023 UP
4/19/2023 UP
4/20/2023 UP
4/21/2023 UP
4/22/2023 UP
4/23/2023 UP
4/24/2023 UP
4/25/2023 DOWN
4/26/2023 UP
4/27/2023 UP
4/28/2023 UP
4/29/2023 UP
4/30/2023 UP
5/1/2023 UP
5/2/2023 UP
5/3/2023 UP
5/4/2023 UP
5/5/2023 UP
5/6/2023 UP
5/7/2023 UP
5/8/2023 UP
5/9/2023 UP
5/10/2023 UP
5/11/2023 UP
5/12/2023 UP
5/13/2023 UP
5/14/2023 UP
5/15/2023 UP
5/16/2023 UP
5/17/2023 UP
5/18/2023 UP
5/19/2023 UP
5/20/2023 UP
5/21/2023 UP
5/22/2023 DOWN
5/23/2023 UP
5/24/2023 UP
5/25/2023 UP
5/26/2023 UP
5/27/2023 UP
5/28/2023 UP
5/29/2023 UP
5/30/2023 DOWN
5/31/2023 DOWN
6/1/2023 DOWN
6/2/2023 UP
6/3/2023 UP
6/4/2023 UP
6/5/2023 UP
6/6/2023 UP
6/7/2023 UP
6/8/2023 UP
60 days ago 100.00 % Today
Normal
Date Status
4/10/2023 UP
4/11/2023 UP
4/12/2023 UP
4/13/2023 UP
4/14/2023 UP
4/15/2023 UP
4/16/2023 UP
4/17/2023 UP
4/18/2023 UP
4/19/2023 UP
4/20/2023 UP
4/21/2023 UP
4/22/2023 UP
4/23/2023 UP
4/24/2023 UP
4/25/2023 UP
4/26/2023 UP
4/27/2023 UP
4/28/2023 UP
4/29/2023 UP
4/30/2023 UP
5/1/2023 UP
5/2/2023 UP
5/3/2023 UP
5/4/2023 UP
5/5/2023 UP
5/6/2023 UP
5/7/2023 UP
5/8/2023 UP
5/9/2023 UP
5/10/2023 UP
5/11/2023 UP
5/12/2023 UP
5/13/2023 UP
5/14/2023 UP
5/15/2023 UP
5/16/2023 UP
5/17/2023 UP
5/18/2023 UP
5/19/2023 UP
5/20/2023 UP
5/21/2023 UP
5/22/2023 DOWN
5/23/2023 UP
5/24/2023 UP
5/25/2023 UP
5/26/2023 UP
5/27/2023 UP
5/28/2023 UP
5/29/2023 UP
5/30/2023 DOWN
5/31/2023 UP
6/1/2023 UP
6/2/2023 UP
6/3/2023 UP
6/4/2023 UP
6/5/2023 UP
6/6/2023 UP
6/7/2023 UP
6/8/2023 UP
60 days ago 100.00 % Today
Normal
Date Status
4/9/2023 UP
4/10/2023 UP
4/11/2023 UP
4/12/2023 UP
4/13/2023 UP
4/14/2023 UP
4/15/2023 UP
4/16/2023 UP
4/17/2023 UP
4/18/2023 UP
4/19/2023 UP
4/20/2023 UP
4/21/2023 UP
4/22/2023 UP
4/23/2023 UP
4/24/2023 UP
4/25/2023 UP
4/26/2023 UP
4/27/2023 UP
4/28/2023 UP
4/29/2023 UP
4/30/2023 UP
5/1/2023 UP
5/2/2023 UP
5/3/2023 UP
5/4/2023 UP
5/5/2023 UP
5/6/2023 UP
5/7/2023 UP
5/8/2023 UP
5/9/2023 UP
5/10/2023 UP
5/11/2023 UP
5/12/2023 UP
5/13/2023 UP
5/14/2023 UP
5/15/2023 UP
5/16/2023 UP
5/17/2023 UP
5/18/2023 UP
5/19/2023 UP
5/20/2023 UP
5/21/2023 UP
5/22/2023 UP
5/23/2023 UP
5/24/2023 UP
5/25/2023 UP
5/26/2023 UP
5/27/2023 UP
5/28/2023 UP
5/29/2023 UP
5/30/2023 UP
5/31/2023 UP
6/1/2023 UP
6/2/2023 UP
6/3/2023 UP
6/4/2023 UP
6/5/2023 UP
6/6/2023 UP
6/7/2023 UP
60 days ago 100.00 % Today
Normal
Date Status
4/10/2023 UP
4/11/2023 UP
4/12/2023 UP
4/13/2023 UP
4/14/2023 UP
4/15/2023 UP
4/16/2023 UP
4/17/2023 UP
4/18/2023 UP
4/19/2023 UP
4/20/2023 UP
4/21/2023 UP
4/22/2023 UP
4/23/2023 UP
4/24/2023 UP
4/25/2023 DOWN
4/26/2023 UP
4/27/2023 UP
4/28/2023 UP
4/29/2023 UP
4/30/2023 UP
5/1/2023 UP
5/2/2023 UP
5/3/2023 UP
5/4/2023 UP
5/5/2023 UP
5/6/2023 UP
5/7/2023 UP
5/8/2023 UP
5/9/2023 UP
5/10/2023 UP
5/11/2023 UP
5/12/2023 UP
5/13/2023 UP
5/14/2023 UP
5/15/2023 UP
5/16/2023 UP
5/17/2023 UP
5/18/2023 UP
5/19/2023 UP
5/20/2023 UP
5/21/2023 UP
5/22/2023 UP
5/23/2023 UP
5/24/2023 UP
5/25/2023 UP
5/26/2023 UP
5/27/2023 UP
5/28/2023 UP
5/29/2023 UP
5/30/2023 UP
5/31/2023 DOWN
6/1/2023 DOWN
6/2/2023 UP
6/3/2023 UP
6/4/2023 UP
6/5/2023 UP
6/6/2023 UP
6/7/2023 UP
6/8/2023 UP
60 days ago 100.00 % Today
Normal
Date Status
4/9/2023 UP
4/10/2023 UP
4/11/2023 UP
4/12/2023 UP
4/13/2023 UP
4/14/2023 UP
4/15/2023 UP
4/16/2023 UP
4/17/2023 UP
4/18/2023 UP
4/19/2023 UP
4/20/2023 UP
4/21/2023 UP
4/22/2023 UP
4/23/2023 UP
4/24/2023 UP
4/25/2023 UP
4/26/2023 UP
4/27/2023 UP
4/28/2023 UP
4/29/2023 UP
4/30/2023 UP
5/1/2023 UP
5/2/2023 UP
5/3/2023 UP
5/4/2023 UP
5/5/2023 UP
5/6/2023 UP
5/7/2023 UP
5/8/2023 UP
5/9/2023 UP
5/10/2023 UP
5/11/2023 UP
5/12/2023 UP
5/13/2023 UP
5/14/2023 UP
5/15/2023 UP
5/16/2023 UP
5/17/2023 UP
5/18/2023 UP
5/19/2023 UP
5/20/2023 UP
5/21/2023 UP
5/22/2023 UP
5/23/2023 UP
5/24/2023 UP
5/25/2023 UP
5/26/2023 UP
5/27/2023 UP
5/28/2023 UP
5/29/2023 UP
5/30/2023 UP
5/31/2023 UP
6/1/2023 UP
6/2/2023 UP
6/3/2023 UP
6/4/2023 UP
6/5/2023 UP
6/6/2023 UP
6/7/2023 UP
60 days ago 100.00 % Today
Normal
Date Status
4/9/2023 UP
4/10/2023 UP
4/11/2023 UP
4/12/2023 UP
4/13/2023 UP
4/14/2023 UP
4/15/2023 UP
4/16/2023 UP
4/17/2023 UP
4/18/2023 UP
4/19/2023 UP
4/20/2023 UP
4/21/2023 UP
4/22/2023 UP
4/23/2023 UP
4/24/2023 UP
4/25/2023 UP
4/26/2023 UP
4/27/2023 UP
4/28/2023 UP
4/29/2023 UP
4/30/2023 UP
5/1/2023 UP
5/2/2023 UP
5/3/2023 UP
5/4/2023 UP
5/5/2023 UP
5/6/2023 UP
5/7/2023 UP
5/8/2023 UP
5/9/2023 UP
5/10/2023 UP
5/11/2023 UP
5/12/2023 UP
5/13/2023 UP
5/14/2023 UP
5/15/2023 UP
5/16/2023 UP
5/17/2023 UP
5/18/2023 UP
5/19/2023 UP
5/20/2023 UP
5/21/2023 UP
5/22/2023 UP
5/23/2023 UP
5/24/2023 UP
5/25/2023 UP
5/26/2023 UP
5/27/2023 UP
5/28/2023 UP
5/29/2023 UP
5/30/2023 UP
5/31/2023 UP
6/1/2023 UP
6/2/2023 UP
6/3/2023 UP
6/4/2023 UP
6/5/2023 UP
6/6/2023 UP
6/7/2023 UP
60 days ago 100.00 % Today
Normal
Date Status
4/9/2023 UP
4/10/2023 UP
4/11/2023 UP
4/12/2023 UP
4/13/2023 UP
4/14/2023 UP
4/15/2023 UP
4/16/2023 UP
4/17/2023 UP
4/18/2023 UP
4/19/2023 UP
4/20/2023 UP
4/21/2023 UP
4/22/2023 UP
4/23/2023 UP
4/24/2023 UP
4/25/2023 UP
4/26/2023 UP
4/27/2023 UP
4/28/2023 UP
4/29/2023 UP
4/30/2023 UP
5/1/2023 UP
5/2/2023 UP
5/3/2023 UP
5/4/2023 UP
5/5/2023 UP
5/6/2023 UP
5/7/2023 UP
5/8/2023 UP
5/9/2023 UP
5/10/2023 UP
5/11/2023 UP
5/12/2023 UP
5/13/2023 UP
5/14/2023 UP
5/15/2023 UP
5/16/2023 UP
5/17/2023 UP
5/18/2023 UP
5/19/2023 UP
5/20/2023 UP
5/21/2023 UP
5/22/2023 UP
5/23/2023 UP
5/24/2023 UP
5/25/2023 UP
5/26/2023 UP
5/27/2023 UP
5/28/2023 UP
5/29/2023 UP
5/30/2023 UP
5/31/2023 UP
6/1/2023 UP
6/2/2023 UP
6/3/2023 UP
6/4/2023 UP
6/5/2023 UP
6/6/2023 UP
6/7/2023 UP
60 days ago 100.00 % Today
Normal
Date Status
4/9/2023 UP
4/10/2023 UP
4/11/2023 UP
4/12/2023 UP
4/13/2023 UP
4/14/2023 UP
4/15/2023 UP
4/16/2023 UP
4/17/2023 UP
4/18/2023 UP
4/19/2023 UP
4/20/2023 UP
4/21/2023 UP
4/22/2023 UP
4/23/2023 UP
4/24/2023 UP
4/25/2023 UP
4/26/2023 UP
4/27/2023 UP
4/28/2023 UP
4/29/2023 UP
4/30/2023 UP
5/1/2023 UP
5/2/2023 UP
5/3/2023 UP
5/4/2023 UP
5/5/2023 UP
5/6/2023 UP
5/7/2023 UP
5/8/2023 UP
5/9/2023 UP
5/10/2023 UP
5/11/2023 UP
5/12/2023 UP
5/13/2023 UP
5/14/2023 UP
5/15/2023 UP
5/16/2023 UP
5/17/2023 UP
5/18/2023 UP
5/19/2023 UP
5/20/2023 UP
5/21/2023 UP
5/22/2023 UP
5/23/2023 UP
5/24/2023 UP
5/25/2023 UP
5/26/2023 UP
5/27/2023 UP
5/28/2023 UP
5/29/2023 UP
5/30/2023 UP
5/31/2023 UP
6/1/2023 UP
6/2/2023 UP
6/3/2023 UP
6/4/2023 UP
6/5/2023 UP
6/6/2023 UP
6/7/2023 UP
60 days ago 100.00 % Today
Normal
Date Status
4/9/2023 UP
4/10/2023 UP
4/11/2023 UP
4/12/2023 UP
4/13/2023 UP
4/14/2023 UP
4/15/2023 UP
4/16/2023 UP
4/17/2023 UP
4/18/2023 UP
4/19/2023 UP
4/20/2023 UP
4/21/2023 UP
4/22/2023 UP
4/23/2023 UP
4/24/2023 UP
4/25/2023 UP
4/26/2023 UP
4/27/2023 UP
4/28/2023 UP
4/29/2023 UP
4/30/2023 UP
5/1/2023 UP
5/2/2023 UP
5/3/2023 UP
5/4/2023 UP
5/5/2023 UP
5/6/2023 UP
5/7/2023 UP
5/8/2023 UP
5/9/2023 UP
5/10/2023 UP
5/11/2023 UP
5/12/2023 UP
5/13/2023 UP
5/14/2023 UP
5/15/2023 UP
5/16/2023 UP
5/17/2023 UP
5/18/2023 UP
5/19/2023 UP
5/20/2023 UP
5/21/2023 UP
5/22/2023 UP
5/23/2023 UP
5/24/2023 UP
5/25/2023 UP
5/26/2023 UP
5/27/2023 UP
5/28/2023 UP
5/29/2023 UP
5/30/2023 UP
5/31/2023 UP
6/1/2023 UP
6/2/2023 UP
6/3/2023 UP
6/4/2023 UP
6/5/2023 UP
6/6/2023 UP
6/7/2023 UP
60 days ago 100.00 % Today
Normal
Date Status
4/9/2023 UP
4/10/2023 UP
4/11/2023 UP
4/12/2023 UP
4/13/2023 UP
4/14/2023 UP
4/15/2023 UP
4/16/2023 UP
4/17/2023 UP
4/18/2023 UP
4/19/2023 UP
4/20/2023 UP
4/21/2023 UP
4/22/2023 UP
4/23/2023 UP
4/24/2023 UP
4/25/2023 UP
4/26/2023 UP
4/27/2023 UP
4/28/2023 UP
4/29/2023 UP
4/30/2023 UP
5/1/2023 UP
5/2/2023 UP
5/3/2023 UP
5/4/2023 UP
5/5/2023 UP
5/6/2023 UP
5/7/2023 UP
5/8/2023 UP
5/9/2023 UP
5/10/2023 UP
5/11/2023 UP
5/12/2023 UP
5/13/2023 UP
5/14/2023 UP
5/15/2023 UP
5/16/2023 UP
5/17/2023 UP
5/18/2023 UP
5/19/2023 UP
5/20/2023 UP
5/21/2023 UP
5/22/2023 UP
5/23/2023 UP
5/24/2023 UP
5/25/2023 UP
5/26/2023 UP
5/27/2023 UP
5/28/2023 UP
5/29/2023 UP
5/30/2023 UP
5/31/2023 UP
6/1/2023 UP
6/2/2023 UP
6/3/2023 UP
6/4/2023 UP
6/5/2023 UP
6/6/2023 UP
6/7/2023 UP
60 days ago 100.00 % Today
Normal
Date Status
4/9/2023 UP
4/10/2023 UP
4/11/2023 UP
4/12/2023 UP
4/13/2023 UP
4/14/2023 UP
4/15/2023 UP
4/16/2023 UP
4/17/2023 UP
4/18/2023 UP
4/19/2023 UP
4/20/2023 UP
4/21/2023 UP
4/22/2023 UP
4/23/2023 UP
4/24/2023 UP
4/25/2023 UP
4/26/2023 UP
4/27/2023 UP
4/28/2023 UP
4/29/2023 UP
4/30/2023 UP
5/1/2023 UP
5/2/2023 UP
5/3/2023 UP
5/4/2023 UP
5/5/2023 UP
5/6/2023 UP
5/7/2023 UP
5/8/2023 UP
5/9/2023 UP
5/10/2023 UP
5/11/2023 UP
5/12/2023 UP
5/13/2023 UP
5/14/2023 UP
5/15/2023 UP
5/16/2023 UP
5/17/2023 UP
5/18/2023 UP
5/19/2023 UP
5/20/2023 UP
5/21/2023 UP
5/22/2023 UP
5/23/2023 UP
5/24/2023 UP
5/25/2023 UP
5/26/2023 UP
5/27/2023 UP
5/28/2023 UP
5/29/2023 UP
5/30/2023 UP
5/31/2023 UP
6/1/2023 UP
6/2/2023 UP
6/3/2023 UP
6/4/2023 UP
6/5/2023 UP
6/6/2023 UP
6/7/2023 UP
60 days ago 100.00 % Today
Normal
Date Status
4/9/2023 UP
4/10/2023 UP
4/11/2023 UP
4/12/2023 UP
4/13/2023 UP
4/14/2023 UP
4/15/2023 UP
4/16/2023 UP
4/17/2023 UP
4/18/2023 UP
4/19/2023 UP
4/20/2023 UP
4/21/2023 UP
4/22/2023 UP
4/23/2023 UP
4/24/2023 UP
4/25/2023 UP
4/26/2023 UP
4/27/2023 UP
4/28/2023 UP
4/29/2023 UP
4/30/2023 UP
5/1/2023 UP
5/2/2023 UP
5/3/2023 UP
5/4/2023 UP
5/5/2023 UP
5/6/2023 UP
5/7/2023 UP
5/8/2023 UP
5/9/2023 UP
5/10/2023 UP
5/11/2023 UP
5/12/2023 UP
5/13/2023 UP
5/14/2023 UP
5/15/2023 UP
5/16/2023 UP
5/17/2023 UP
5/18/2023 UP
5/19/2023 UP
5/20/2023 UP
5/21/2023 UP
5/22/2023 UP
5/23/2023 UP
5/24/2023 UP
5/25/2023 UP
5/26/2023 UP
5/27/2023 UP
5/28/2023 UP
5/29/2023 UP
5/30/2023 UP
5/31/2023 UP
6/1/2023 UP
6/2/2023 UP
6/3/2023 UP
6/4/2023 UP
6/5/2023 UP
6/6/2023 UP
6/7/2023 UP
60 days ago 100.00 % Today
Normal
Date Status
4/9/2023 UP
4/10/2023 UP
4/11/2023 UP
4/12/2023 UP
4/13/2023 UP
4/14/2023 UP
4/15/2023 UP
4/16/2023 UP
4/17/2023 UP
4/18/2023 UP
4/19/2023 UP
4/20/2023 UP
4/21/2023 UP
4/22/2023 UP
4/23/2023 UP
4/24/2023 UP
4/25/2023 UP
4/26/2023 UP
4/27/2023 UP
4/28/2023 UP
4/29/2023 UP
4/30/2023 UP
5/1/2023 UP
5/2/2023 UP
5/3/2023 UP
5/4/2023 UP
5/5/2023 UP
5/6/2023 UP
5/7/2023 UP
5/8/2023 UP
5/9/2023 UP
5/10/2023 UP
5/11/2023 UP
5/12/2023 UP
5/13/2023 UP
5/14/2023 UP
5/15/2023 UP
5/16/2023 UP
5/17/2023 UP
5/18/2023 UP
5/19/2023 UP
5/20/2023 UP
5/21/2023 UP
5/22/2023 UP
5/23/2023 UP
5/24/2023 UP
5/25/2023 UP
5/26/2023 UP
5/27/2023 UP
5/28/2023 UP
5/29/2023 UP
5/30/2023 UP
5/31/2023 UP
6/1/2023 UP
6/2/2023 UP
6/3/2023 UP
6/4/2023 UP
6/5/2023 UP
6/6/2023 UP
6/7/2023 UP
60 days ago 100.00 % Today
Normal
Date Status
4/9/2023 UP
4/10/2023 UP
4/11/2023 UP
4/12/2023 UP
4/13/2023 UP
4/14/2023 UP
4/15/2023 UP
4/16/2023 UP
4/17/2023 UP
4/18/2023 UP
4/19/2023 UP
4/20/2023 UP
4/21/2023 UP
4/22/2023 UP
4/23/2023 UP
4/24/2023 UP
4/25/2023 UP
4/26/2023 UP
4/27/2023 UP
4/28/2023 UP
4/29/2023 UP
4/30/2023 UP
5/1/2023 UP
5/2/2023 UP
5/3/2023 UP
5/4/2023 UP
5/5/2023 UP
5/6/2023 UP
5/7/2023 UP
5/8/2023 UP
5/9/2023 UP
5/10/2023 UP
5/11/2023 UP
5/12/2023 UP
5/13/2023 UP
5/14/2023 UP
5/15/2023 UP
5/16/2023 UP
5/17/2023 UP
5/18/2023 UP
5/19/2023 UP
5/20/2023 UP
5/21/2023 UP
5/22/2023 UP
5/23/2023 UP
5/24/2023 UP
5/25/2023 UP
5/26/2023 UP
5/27/2023 UP
5/28/2023 UP
5/29/2023 UP
5/30/2023 UP
5/31/2023 UP
6/1/2023 UP
6/2/2023 UP
6/3/2023 UP
6/4/2023 UP
6/5/2023 UP
6/6/2023 UP
6/7/2023 UP
60 days ago 100.00 % Today
Normal
Date Status
4/9/2023 UP
4/10/2023 UP
4/11/2023 UP
4/12/2023 UP
4/13/2023 UP
4/14/2023 UP
4/15/2023 UP
4/16/2023 UP
4/17/2023 UP
4/18/2023 UP
4/19/2023 UP
4/20/2023 UP
4/21/2023 UP
4/22/2023 UP
4/23/2023 UP
4/24/2023 UP
4/25/2023 UP
4/26/2023 UP
4/27/2023 UP
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60 days ago 100.00 % Today
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60 days ago 100.00 % Today
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60 days ago 100.00 % Today
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60 days ago 100.00 % Today
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60 days ago 100.00 % Today
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60 days ago 100.00 % Today
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60 days ago 100.00 % Today
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60 days ago 100.00 % Today
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60 days ago 100.00 % Today
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60 days ago 100.00 % Today
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60 days ago 100.00 % Today
Normal
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60 days ago 100.00 % Today

Metrics

Recent Events

This Month

SendGrid Email Validations API Unavailable
June 01, 4:37pm EDT
Cloud Providers SendGrid
Jun-1, 4:37pm EDT
[closed] Beginning at 1:13 PM PT on June 1st, our engineering team began investigating a problem related to SendGrid Email Validations API. Our team determined that this issue began at 10:13 AM PT and lasted through 1:29 PM PT, at which point a deploy was made to fix the problem. During the affected period, the SendGrid system began producing failures for attempts made to the Email Validations API endpoint for SendGrid. Users accessing this feature would have seen "403 FORBIDDEN" API response errors despite having proper permissions and feature access to this API endpoint. This did not impact mail send. This issue has been resolved and systems are now operating normally.
Last Month

Mail Send Delays
May 31, 1:17pm EDT
Cloud Providers SendGrid
May-31, 1:17pm EDT
[closed] Beginning at 10:17 AM PT on May 31st, our engineering team began investigating a problem related to mail send delays for a subset of our users. The period of time for delayed mail send was between 9:50 AM PT and 11:50 AM PT, at which point mail successfully and completely dequeued from the system. This delay affected mail sent via SMTP, web API and Marketing Campaigns and affected approximately 20% of customer accounts. For any affected messages, the average queue time was approximately 5 minutes for the period. This issue has been resolved and mail sending systems are now operating normally.

Gateway REST API Affected Due to Bad Host
May 30, 7:33am EDT
Cloud Providers Twilio
May-30, 7:33am EDT
[closed] Twilio REST API was degraded for 26 minutes between 03:34 AM and 04:00 AM Pacific Time. During this period of time customers may have observed failures while calling the API.The issue has now been resolved.

Programmable Messaging Callback Failures
May 22, 12:08pm EDT
Cloud Providers Twilio
May-22, 12:08pm EDT
[closed] We've become aware of a potential issue with SMS status callbacks. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
May-22, 12:28pm EDT
We are experiencing delays in delivering message callbacks to our customers. Our engineers are working to restore the service. We expect to provide another update in 30 minutes or as soon as more information becomes available.
May-22, 12:34pm EDT
We are experiencing failures in delivering a subset of final message status callbacks (DELIVERED/UNDELIVERED) to our customers. Our engineers are working to restore the service. We expect to provide another update in 30 minutes or as soon as more information becomes available.
May-22, 1:04pm EDT
We are observing recovery with the failures in delivering a subset of final message status callbacks (DELIVERED/UNDELIVERED) to our customers. Our engineers will continue to monitor to ensure a full recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
May-22, 1:26pm EDT
The issue with failures in delivering a subset of final message status callbacks (DELIVERED/UNDELIVERED) has been resolved and Programmable Messaging is operating normally at this time.
May-22, 2:07pm EDT
The issue with failures in delivering a subset of final message status callbacks (DELIVERED/UNDELIVERED) has been resolved and Programmable Messaging is operating normally at this time.

Status page and admin portal degraded performance event
May 10, 4:11pm EDT
Status pages Admin application
May-10, 4:11pm EDT
[closed]

StatusCast engineers have detected a possible performance impacting event affecting status pages and the admin application. This event is not impacting notification processing. We apologize for this inconvenience and will provide an update shortly. 

May-10, 7:06pm EDT

This event has been resolved. 

Incoming beacons not being processed
May 09, 7:07pm EDT
Third Party Integrations
May-9, 7:07pm EDT
[closed] StatusCast's engineers were alerted that new beacon pings were not being picked up and processed by StatusCast. We apologize for this inconvenience and are currently investigating this issue and will provide an update as soon as possible
May-9, 8:19pm EDT

At this time beacons should be processing. The team will continue to monitor everything to ensure that services continue to operate as expected.

May-9, 9:10pm EDT

This event has been resolved. 

Month of April 2023

Multiple delays in email deliverability
April 25, 10:02am EDT
Cloud Providers SendGrid
Apr-25, 10:52am EDT
At 7:30 A.M. PT on April 25, 2023, our engineers identified and mitigated the issue that was causing delivery delays to some SendGrid customers and are currently monitoring traffic to ensure delivery. We will provide another update within an hour
Apr-25, 12:03pm EDT
Our engineers have monitored the fix and confirmed the issue with delay in deliverability has been resolved. All services are now operating normally at this time.

SMS Delivery Failure and Delay to Bouygues Telecom and Free Mobile France Networks
April 06, 6:30am EDT
Cloud Providers Twilio
Apr-6, 6:30am EDT
[closed] We observed SMS Delivery Failure and Delay to Bouygues Telecom and Free Mobile France Networks for 46 minutes between 02:21 and 03:07 Pacific Time on 04/06/2023. During this period of time customers may have experienced SMS Delivery Failure and Delay to the affected Networks. The issue has now been resolved.
Month of March 2023

SMS Delivery Failures to Israel Cellcom and Pelephone - for Ported Numbers
March 29, 6:59am EDT
Cloud Providers Twilio
Mar-29, 6:59am EDT
[closed] We are experiencing SMS delivery failures to Israel Cellcom and Pelephone - for Ported Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Mar-29, 7:51am EDT
We are observing successful SMS delivery to Israel Cellcom and Pelephone - for Ported Numbers. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar-29, 9:44am EDT
We are no longer experiencing SMS delivery failures to Israel Cellcom and Pelephone - for Ported Numbers. This incident has been resolved.

SMS Delivery Failure to Bee Mobile and Telikom Network in Papua New Guinea
March 27, 3:22am EDT
Cloud Providers Twilio
Mar-27, 9:36am EDT
We are observing successful SMS delivery to Bee Mobile and Telikom Network in Papua New Guinea. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Mar-27, 11:33am EDT
We are no longer experiencing SMS delivery failures to Bee Mobile and Telikom networks in Papua New Guinea. This incident has been resolved.