Uptime Summary
TOTAL UPTIME FOR THE LAST 90 DAYS
100.00 %
All systems normal
Recent Uptime
Day Date Uptime
Saturday November 27 100.00 %
Sunday November 28 100.00 %
Monday November 29 100.00 %
Tuesday November 30 100.00 %
Wednesday December 1 100.00 %
Table of Contents
Normal
Informational
Performance
Disruption
Scheduled
History Grid
Dec 02
Dec 01
Nov 30
Nov 29
Nov 28
Nov 27
Nov 26
Status pages Status pages
Admin application Admin application
Notification services Notification services
Third Party Provider Status
Normal  
Date Status
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60 days ago 100.00 % Today
Normal  
Date Status
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60 days ago 100.00 % Today
Normal  
Date Status
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60 days ago 100.00 % Today
Normal  
Date Status
10/5/2021 UP
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60 days ago 100.00 % Today
Metrics
Recent Events
Last Month

SMS Delivery Delays to Tanzania Vodacom Network
November 28, 1:28pm EST
Cloud Providers Twilio
Nov-28, 1:28pm EST
[closed] SMS delivery was degraded for 43 minutes between 20:26 and 21:09 Pacific Time on 11/27/2021. During this period, customers may have experienced SMS delivery delays to Tanzania Vodacom Network. The issue has now been resolved.

Calls API was degraded
November 26, 8:00am EST
Cloud Providers Twilio
Nov-26, 8:00am EST
[closed] Calls API was degraded for 6 minutes between 04:45 PST and 04:51 Pacific Time on 11/26/2021. During this period, a small percentage of calls created from the API failed to initiate and there was a generalised increase in latency in our API responsesyeah . The issue has now been resolved.

SMS Delivery Delays to Germany Vodafone and T-Mobile Networks
November 25, 6:30am EST
Cloud Providers Twilio
Nov-25, 6:30am EST
[closed] SMS delivery was degraded for 20 minutes between 01:50 and 02:10 Pacific Time on 11/25/2021. During this period, customers may have experienced SMS delivery delays to Germany Vodafone and T-Mobile networks. The issue has now been resolved.

Multiple Carriers Returning 500s in Canada
November 24, 6:52pm EST
Cloud Providers Twilio
Nov-24, 6:59pm EST
[closed] The issue related to Multiple Carriers Returning 500s in Canada has been resolved and the system is operating normally at this time.

Notification Delays
November 17, 4:30pm EST
Notification services
Nov-17, 4:30pm EST
[closed]

StatusCast’s engineers were alerted that some SMS and email notifications had an unusual delay in their delivery. The team immediately began investigating and determined that one of the notification processors was experiencing a failure that resulted in a queued backup of notifications. This did not impact all notifications sent through StatusCast, only a subset that were assigned to the instance in question.

Once the instance was isolated the backup of requests were offloaded and the instance itself taken out of rotation. Even though the instance itself did not enter an unhealthy state our engineers have re-evaluated certain health checks to account for queue backups as well as other performance attributes. Additionally, our engineers have scaled out the number of instances to help reduce the load on any single processor at a given time. At this time all notification services are running as expected but we will continue to monitor the system closely.

US SMS & MMS Carrier Maintenance - AT&T US
November 17, 12:00am EST
Cloud Providers Twilio
Nov-17, 7:00am EST
[closed] The scheduled maintenance has been completed.

Sending delays in the US region
November 12, 9:49am EST
Cloud Providers Mailgun
Nov-12, 10:02am EST
[closed] This incident has been resolved.

US SMS & MMS Carrier Maintenance - AT&T US
November 10, 12:00am EST
Cloud Providers Twilio
Nov-10, 7:00am EST
[closed] The scheduled maintenance has been completed.

EU Sending Delays
November 09, 3:11am EST
Cloud Providers Mailgun
Nov-9, 4:38am EST
[closed] This incident has been resolved.

Japan SMS Carrier Maintenance - SoftBank
November 08, 10:00am EST
Cloud Providers Twilio
Nov-8, 3:00pm EST
[closed] The scheduled maintenance has been completed.