Current Status Widget Displaying Incorrect Uptime Data

Informational
November 15, 12:00pm EST

Current Status Widget Displaying Incorrect Uptime Data

Status: closed
Date: November 15, 12:00pm EST
Affected Components:
Status pages CNAME status pages *.statuscast.com status pages
Update

November 15, 12:00pm EST

November 15, 12:00pm EST

Earlier today it was reported that some status page’s Current Status widget reported an old status and incorrect uptime calculation. Our engineers identified an error that occurred in one of StatusCast’s uptime calculation services which resulted in the current status widget cache to not invalidate properly for the display. As a result one of the status page front end services had to be restarted which may have caused some status pages to load slowly over a 2-3 minute period.

To prevent this issue from occurring again in the future, StatusCast’s engineers have disabled caching in this scenario to ensure that the correct Current Status and uptime calculations are displayed correctly at all times.