
SMS Delivery Failures to Singapore

SMS Delivery Failures to Singapore
March 22, 10:33pm EST
March 22, 10:33pm EST
We've become aware of a potential issue with SMS Delivery Failures to Singapore. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
March 22, 11:03pm EST
March 22, 11:03pm EST
We are investigating SMS filtering issue with messages sending to Singapore for a subset of customers. We expect to provide another update in 1 hour or as soon as more information becomes available.
March 23, 12:01am EST
March 23, 12:01am EST
Our engineers have implemented a fix to resolve the SMS filtering issue with messages sending to Singapore for a subset of customers. We are observing successful SMS delivery to Singapore. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.
March 23, 12:31am EST
March 23, 12:31am EST
We are no longer experiencing SMS filtering issue when sending messages to Singapore. This incident has been resolved.