SMS Delivery Delays and Failures To SETAR and Digicel in Aruba

Incident
March 29, 11:15pm EDT

SMS Delivery Delays and Failures To SETAR and Digicel in Aruba

Status: closed
Start: March 29, 3:26pm EDT
End: March 29, 11:15pm EDT
Duration: 7 hours 49 minutes
Affected Components:
Cloud Providers Twilio
Update

March 29, 3:26pm EDT

March 29, 3:26pm EDT

Our monitoring systems have detected a potential issue with SMS Delivery Delays and Failures to SETAR and Digicel in Aruba . Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Update

March 29, 4:36pm EDT

March 29, 4:36pm EDT

We are continuing to experience SMS Delivery Delays and Failures to SETAR and Digicel in Aruba. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour, or as soon as more information becomes available.

Update

March 29, 7:05pm EDT

March 29, 7:05pm EDT

We are observing recovery in SMS Delivery Delays and Failures to SETAR and Digicel in Aruba. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours, or as soon as more information becomes available.

Update

March 29, 8:59pm EDT

March 29, 8:59pm EDT

We are observing recovery in SMS Delivery Delays and Failures to SETAR and Digicel in Aruba. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours, or as soon as more information becomes available.

Resolved

March 29, 11:15pm EDT

March 29, 11:15pm EDT

We are no longer experiencing SMS delivery delays and failures when sending messages to SETAR and Digicel in Aruba. This incident has been resolved.