Backfilled Cloud Incidents

Informational
April 07, 4:05am EDT

Backfilled Cloud Incidents

Status: closed
Date: April 07, 4:00am EDT
Affected Components:
Notification services Third Party Integrations
Update

April 07, 4:00am EDT

April 07, 4:00am EDT

StatusCast’s engineers were alerted overnight that a process used to backfill cloud incidents from third party status pages was initiated causing the backfill process to create events that were missing from as far back as April 2021. Accounts that allow for cloud based notifications were also notified for each incidents creation. This process is generally utilized when onboarding new clients or migrating customers from StatusCast V2 to V4.

Once engineers isolated the issue the backfill process was terminated and measures to ensure this does not occur again were put in place. StatusCast’s team will continue to monitor the situation and will post additional updates if needed. At this time no action is required for any account that saw an influx of backfilled events.