SMS Delivery Delay to Google Voice Network in United States Over a Subset of Shortcodes

Incident
April 28, 10:38am EDT

SMS Delivery Delay to Google Voice Network in United States Over a Subset of Shortcodes

Status: closed
Start: April 28, 5:49am EDT
End: April 28, 10:38am EDT
Duration: 4 hours 49 minutes
Affected Components:
Cloud Providers Twilio
Update

April 28, 5:49am EDT

April 28, 5:49am EDT

We are experiencing SMS delivery delays when sending messages to Google Voice Network in USA using Subset Of Shortcodes . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Update

April 28, 6:48am EDT

April 28, 6:48am EDT

We are experiencing SMS delivery delays when sending messages to Google Voice Network in USA using Subset Of Shortcodes . Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Update

April 28, 8:26am EDT

April 28, 8:26am EDT

We are observing recovery in SMS delivery delays when sending messages to Google Voice Network in USA using Subset Of Shortcodes We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.

Update

April 28, 8:55am EDT

April 28, 8:55am EDT

We are observing recovery in SMS delivery delays when sending messages to Google Voice Network in USA using Subset Of Shortcodes We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Update

April 28, 9:43am EDT

April 28, 9:43am EDT

We are continuing to monitor for any further issues.

Resolved

April 28, 10:38am EDT

April 28, 10:38am EDT

We are no longer experiencing SMS delivery delays when sending messages to Google Voice Network in USA. This incident has been resolved.